Flirto Privacy Policy

Version 2026-10-03.2

Who we are

Flirto is run by Sunil Kumar Saini, trading as Msunjay Enterprises (a sole proprietorship in India). Contact: sksaini301907@gmail.com. Grievance Officer (India): Sunil Saini, sksaini301907@gmail.com. We acknowledge complaints within 24 hours and resolve them within 15 days.

Who can use Flirto

Flirto is for adults aged 18 and over. We check your date of birth when you sign up and do not knowingly allow anyone under 18.

Your account

Your Google or Apple sign-in (email address and account ID) creates and secures your account. Your phone number is required so our team can reach you about your account and safety; other members never see it. We never see your Google or Apple password. For safety and support, our team can see your profile, photos, sign-in email and phone number, and can export a member list (name, sign-in email, phone number, gender, age, city and account status). Every export is recorded, and exported copies are deleted after use.

Your profile

Name, date of birth, gender, who you want to meet, age and distance preferences, bio, interests, job, city, prompts and 2 to 6 photos, to show your profile and suggest matches. Height, languages, education, religion, drinking, smoking and kids are optional; you choose each one and can clear it, and only what you choose is shown on your profile. If you answer today’s question, your answer shows on your profile until midnight India time; we keep only your latest answer, and you can clear it. Your date of birth is used for the 18 and over check and is not shown. Photos are reviewed by our team, and others see your profile only after 2 photos are approved.

Photo verification (optional)

A selfie that a person on our team compares with your main photo. It is deleted after the decision. No automated face recognition is used.

Location (only if you allow it)

To find people nearby. Others see only a rough distance, and on the Map only the area of about 2 km you are in, never your exact location. We store only the area of about 2 km you are in. Remove it any time in Me → Location; you then leave the Map and discovery.

Activity

If you used Flirto in the last 24 hours, others see “Active recently”. They never see the time.

Likes, matches, messages and voice notes

Likes, passes, Super Likes and matches create matches and stop us showing you the same people again. Messages and voice notes (up to 60 seconds) can be opened only by you and your match. Gold members can add a short note to a like; only the person liked sees it. A text message, note or answer to today’s question with a word from our list of abusive words is sent to our team for review; it is not blocked. A match with no message ends after 48 hours. The order of people in discovery uses how complete a profile is, recent activity, how often someone replies and shared interests.

Reports and blocks

To keep members safe. The person you report is never told who reported them.

Purchases

Flirto Gold, Boosts and Super Likes are paid through Google Play or the App Store. We never see your card details.

Invite friends and vouches (optional)

If you use an invite code, we record who invited you, and your inviter can see your first name after you complete your details. Every five new joins can earn the inviter 30 days of Gold after our team checks that the invited profiles are real; staff see the invited members’ names and profile status for that check. We keep anonymous join counts after an invited account is erased. A friend can offer a vouch and you choose whether to show their first name on your profile. Either of you can remove it in Me → Invite friends. A vouch is a friend’s endorsement, not Photo verification.

Alerts (optional)

A push token for match and message alerts, and Weekly Drop alerts if you turn them on in Picks → Weekly Drop or Me → Alerts. We use your preferences and interests to choose a weekly set of profiles. We use your sign-in email if you turn on email alerts in Me → Alerts. Alerts never include names or message text.

What we never do

No ads, no advertising IDs, no third-party analytics, and we do not sell your personal data.

Who processes data for us

Supabase (database, file storage and sign-in, stored in Mumbai, India); Google and Apple (sign-in, push delivery, payments); Expo (relays push alerts); Resend (email alerts, only if you turn them on); RevenueCat (status of your purchases). Some may process data outside India. We share information with authorities only when the law requires it.

How long we keep data

Until you delete your account. After you ask, your profile is hidden at once, and your photos, messages, voice notes, matches, likes and account are erased within 30 days. Accounts banned for safety reasons are kept 90 days after the ban, then erased. Verification selfies are deleted after the decision. Reports you filed stay without your identity.

Your choices

Edit your profile, photos and preferences; remove your location; turn alerts on or off; block or report anyone; download a copy of your data in Me → Download my data; delete your account in Me → Delete my account. To correct your data, write to sksaini301907@gmail.com.

Security

Data is encrypted in transit. Database rules let members see only what is meant for them, and staff review reports and member details only through an audited process that needs a two-step code. No system is completely secure; if a breach affects you, we will tell you and the authorities as the law requires.

Safety

Flirto does not run criminal background checks, and a verified badge does not guarantee anyone’s intentions. Read Safety help in the app. In an emergency in India, call 112.

Changes

If this policy changes in an important way, the app asks you to read it again.